Customer Testimonials
Here's what some of our customers are saying
about us -
we would love to hear from you, too; happy or not!
(These are actual customer's comments, used by permission)
I just want to let you know Larry is a great ambassador for your company. I wanted
to sell both of my cars and knew a good detailing would help. Larry supervised
both cars about 2 weeks apart and both sold to the first person who saw
them. Yes, they had to be priced right to sell, but both buyers were
ecstatic at "how clean" the cars looked. You need to buy Larry and his wife a good dinner!
-Paul G.
I ALWAYS have an outstanding experience at this location. Today, was really exceptional.
I was greeted by "Ed" and I said I just needed a full wash. He said "no problem, we always appreciate your business". He glanced at the floor mats, and said "When you're ready to clean your floor mats, we only charge $9.95 to do all four". I said "ok, let's do them now". He said "I'll take the floor mats now, and by the time you're out and being dried, they'll
be ready". Ed is someone really exceptional and it should be noted. Also, since I have
the chance now, I would also like to applauded Bill, the manager and
Tonya, the cashier. I have been going to this location for years, and
they ALWAYS
have a great attitude and smile on their face. Jax is so fortunate they
have people, like Ed, Bill, and Tonya of this caliper who are always
courteous, friendly, and professional.
-Bert P.
[this customer was not happy with her first
wash, so we asked her to come back]:
I cannot thank you enough for all of your help again! I managed to make
my way over to the Southfield location yesterday evening. They did an
outstanding job!!!! I can't thank you enough.
-Mrs. P.
I wanted to take a moment and let whomever
it may concern know that I received exceptional service today. A lovely
woman named Ricky preformed the Interior Super Clean for me. She far exceeded
my expectations. I am sure you hear a lot of bad and I want to make sure
you hear the good as well. I will be recommending Jax to friends and family
and hope that you keep up the good work. Thank you for your time.
-Pete S.
I love your exterior service. My truck comes
out of there every time looking perfect! I commend you on the free vacuum
hoses at the end, and the excellent drying room at the end. My truck comes
out even drier than if I had dried it myself! Also, thank you for the
excellent prices!
-Nick Alongi
I had my best car washing and detailing
experience ever at JAX. I thought it would be another normal wash and
detail, until I saw the JAX facility and service. My vehicle was treated
by the workers as if it was there own. They did an unbelievable job! I
cant thank them enough. As for the detailing, I have never seen a better
coat of wax put on my car. This stuff shines like crazy! And it lasts
for 3 months! WOW! I am just so happy to tell everyone that JAX is the
only way to go. THANKS JAX!
-Rajiv Bhargava
This web site is awesome! It shows how much
you care about making JAX car washes the best ever, top notch. I was sorry
to hear that you had sold out, but was impressed with the way you came
back! Jax Car Wash and the Milen family belong right where they are, in
Oakland County/Southeastern Michigan.
-Laurie Karbal Brant
Your service is great. B'ham is the best
location; they always do a fantastic job, especially in the Detail department.
-Sara Sjoberg
I am very pleased with the Rochester Jax
establishment. They are extremely accommodating, personable. If something
is wrong, they rectify it right away. Great management staff.
-Sherry Winn
Glad you have the property back! YOU are
JAX and no one can take your place!
-Renee Miller
I am glad you guys are back! I have come
in periodically in the last three years and recently too, and you sure
can tell a difference!
-Margo Borkin
Your Crew did a great job! I was very pleased!
-Jack Hanna
I was amazed and impressed at the amount
of time and effort spent to clean off the grease from an unpaved road
that remained on my car after it went through the wash. Splatterings were
left on the outside mirrors, rear bumper, lower 2 feet of car and more.
It must have been 20 minutes that this man spent to remove all of the
grease and dirt. I have never seen this before. It seemed like he went
out of his way to good a fantastic job, and he also seemed not to mind
the time that my car was taking. I even got a smile or two from him. It
is obvious that things are getting better at JAX!
-Laurie Brant
Happy to see original owner back in business.
After two visits previously I have never gone back because of poor service.
Yesterday, my car was spotless inside and out. Thanks for a great job.
I'll be back. Received a coupon in the mail and read the article in the
Eccentric so I knew I would be returning to Jax Kar Wash. Keep up the
good work.
I have told many your back in business and everyone was happy to hear
the good news. One comment yesterday - Oh, your car smells so nice.
-Dolores Lane
A huge improvement from past management...
you are living up to your commercials... staff at Southfield store was
cordial and responsive... worth every penny of what you charge... our
company has purchased certificates for our employees in the past and will
do so again.
-Frederick Marx
Special thanks to the Royal Oak Jax Kar
Wash for taking special care!
On Saturday, January 12 around 3 pm, my cocker spaniel and I went for
a Jax car wash. I was more than a little impressed with the phenomenal
customer service ... from the smile that welcomed us and took the order,
to the employee who took special interest in my 15 year old cocker Nikki,
to the courteous vacuum folks, to the window washers, to the detailers
to the checkout clerk to the anonymous someone who found my missing credit
card on the inside car floor somewhere and placed in on the seat for my
discovery.
You definitely know how to hire folks who care and do the right thing.
Thanks so much.
-Maryann Schlie
Just wanted to tell you that I'm very impressed
with your web-site. As a retired GM engineer, I've been in the process
of learning more about making web pages -- yours are very well done and
interesting to visitors. Your washes are ok, too! Keep up the good work.
-Richard Sweet
Just want to let you know that I see the
"old" service back again at Jax. I had stopped coming to Jax
because I wasn't seeing a very good level of service (slowness, poor attitudes,
poor job). Plus, I was getting hustled for tips. Keep up the good work!
-Jim Stout
I have been going to Jax for the past three
months. They have an excellent staff, headed by their manager. I have
told many of my friends about this wonderful facility in Troy. I would
recommend this car wash without reservation. I plan on getting my two
cars fully detailed.
-Joe Gilligan
I don't normally send a comment like this,
but I had to let you know how good of a job you are doing. I would just
like to extend my thanks and appreciation for giving me superior service
during my first visit at Jax. I wasn't sure what to do or where to go,
but everybody seemed willing to help. Everybody at the Birmingham location
was pleasant and offered excellent customer service, to the very end.
I am going to be a regular customer at the Birmingham location and I am
going to refer everybody I know to you.
Thanks again
-Craig Blok
I just want you to know that i had the best experience at the troy location
that i have ever had. The manager was very helpful and pleasant.
-Anonymous
