We want to hear from you!

To submit a comment regarding the QUALITY, SPEED, PRICING or PERSONNEL of a recent visit to Jax, please visit our Comments page. We respond personally to every message as we value your feedback, and would love the opportunity to turn a unpleasant situation into a positive one, or to reward a Team Member for a job well done.

You are likely to get an immediate answer on our FAQ’s (Frequently Asked Questions) page. If you can’t find the answer there, feel free to contact us for specific questions here. 

To get an immediate answer to your question, pleases check the MEMBER SUPPORT page! You’ll find just about any answer there!

For any other UNLIMITED CLUB questions, click here to submit an email.

You may also email us at:

You may email us at: (you will receive an email where you have to confirm that you are not a spammer, so the 2 options above will be faster).

Please include the following:

1. The location you visited;
2. The date and approximate time of visit;
3. The 11-digit SALE # at the top of your receipt if you have it;
4. Your name;
5. Your comment or request.

It is best to use the “Comments” option above so that we can gather more details, but if you prefer leaving a voicemail, please call the number below and include the following:

1. The location you visited;
2. The date and approximate time of visit;
3. The 11-digit SALE # at the top of your receipt if you have it;
4. Your name;
5. Your callback number;
6. Your comment or request.

(248) 353-4700 and press the appropriate option.

Jax Kar Wash
28845 Telegraph Road
Southfield, MI 48034

Call (248) 353-4700, x0 (operator), or see below for specific extensions.