We want to hear from you!

We-Want-to-hear-from-you

To submit a comment regarding the QUALITY, SPEED, PRICING or PERSONNEL of a recent visit to Jax, please visit our Comments page. We respond personally to every message as we value your feedback, and would love the opportunity to turn a unpleasant situation into a positive one, or to reward a Team Member for a job well done.

You are likely to get an immediate answer on our FAQ’s (Frequently Asked Questions) page. If you can’t find the answer there, feel free to contact us for specific questions here. 

To get an immediate answer to your question, pleases check the MEMBER SUPPORT page! You’ll find just about any answer there!

For any other UNLIMITED CLUB questions, click here to submit an email.

You may also email us at:

Jax Email Address

You may email us at:Jax Email (you will receive an email where you have to confirm that you are not a spammer, so the 2 options above will be faster).

Please include the following:

  1. The location you visited;
  2. The date and approximate time of visit;
  3. The 11-digit SALE # at the top of your receipt if you have it;
  4. Your name;
  5. Your comment or request.

It is best to use the “Comments” option above so that we can gather more details, but if you prefer leaving a voicemail, please call the number below and include the following:

  1. The location you visited;
  2. The date and approximate time of visit;
  3. The 11-digit SALE # at the top of your receipt if you have it;
  4. Your name;
  5. Your callback number;
  6. Your comment or request.

(248) 353-4700 and press the appropriate option.

Jax Kar Wash
28845 Telegraph Road
Southfield, MI 48034

Call (248) 353-4700, x0 (operator), or see below for specific extensions.

DEPARTMENT NAME EXTENSION
– Unlimited Club Jason & Rita Please check check the MEMBER SUPPORT page first.

If your question isn’t answered there, Jason or Rita will return your call quickly on weekdays;
click here to submit
phone number.
– Customer Relations VP
– Website / I.T.
– Marketing
– Corporate Accounts
– R&D		 Jason Jason will return your call quickly on weekdays;
click here to submit
phone number.
-FastPass / Rewards Program
– Value Cards
– On-Line Shopping
– Email Discounts		 Kari Kari will return your call quickly on weekdays;
click here to submit
phone number.
Donations Miriam x 214
or click here to email
General Managers Dave & Shawn x 208
Controller Patrick x 207
Bookkeeping /
Accounts Receivable / AP		 Becky x 211
Hiring / Jobs
Line Personnel and Detailers		 Your Location Contact the location directly where you’d like to apply
Hiring / Jobs
Service Advisors & Customer Service Reps		 Director of Sales & Training (Eric) x 208, but pre-apply here first
Hiring / Jobs
Management		 General Managers (Dave & Shawn) x 208
We're Listening!